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FREQUENTLY ASKED QUESTIONS
What forms of payment do you accept?
How do I know if my order was processed?
When will I receive my order?
Can I send someone a gift?
Can I track my order?
What is your return policy?
What is the shipping policy? Shipping options?
Can my order be shipped internationally?
Can I make a change to my order after it has been completed?
What if an item is out of stock?
What if I have questions about an item?
Can I place an order offline?
If you have any questions we have not answered, please email us at info@regaliaccessories.com
What forms of payment do you accept?
We accept Visa, MasterCard, American Express and Discover
How do I know if my order was processed?
You will receive an email your order was processed with a valid email address.
When will I receive my order?
Standard delivery takes approximately 4 to 7 business days.
Can I send someone a gift?
Yes, you may send a gift to anyone in the continental US, however, there will be a gift-wrapping charge of $10.00 per item.
Can I track my order?
You will be able to track your purchase online at HYPERLINK "http://www.ups.com" www.ups.com or HYPERLINK "http://www.usps.com" www.usps.com.
What is your return policy?
We here at Regali Accessories want you to love your purchase. If for some reason your purchase is not to your liking, please let us know. We will gladly accept any NEW or DEFECTIVE merchandise return within 14 days of the original purchase date. We will exchange the item or issue a credit if you prefer. The credit will be issued within 72 hours of your return.
What is your shipping policy? Options?
All in stock orders will be shipped within 2 business days of receipt by UPS or USPS. No orders will be shipped to P.O. Boxes, APO or FPO.
Can my order be shipped internationally?
Yes, we can ship orders internationally. Please contact us for pricing.
Can I make a change to my order after it has been completed?
You are able to make a change only if your item has not been packaged, prepped for shipping and/or shipped. Please email us at HYPERLINK "mailto:customerservice@regaliaccessories.com" customerservice@regaliaccessories.com or call us at 1-866-4-REGALI (1-866-473-4254)
What if an item is out of stock?
If an item is out of stock, we will make every effort to satisfy your request. If the item is temporarily out of stock or backordered, we will notify you with availability via email.
What if I have questions about an item?
If you have a question about an item feel free to contact us by email at HYPERLINK "mailto:info@regaliaccessories.com" info@regaliaccessories.com or by phone at 1-866-4-REGALI, M-F 10 a.m. to 5 p.m. EST.
Can I place an order offline?
To place an order offline please contact us by phone at 1-866-4-REGALI, M-F 10 a.m. to 5 p.m. EST
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